Email us at sales@naturalvitaminsonline.com about orders, products, returns or anything else. We answer email Monday to Friday (Eastern Time) and reply within 1 business day. We provide support by email only, so every request has a written record and nothing gets lost.
What to include
- Your order number, if your question is about an order.
- For damaged, incorrect or expired items: clear photos of the product and packaging, plus the lot number and expiration date from the label.
- For product questions: the product name and size, and what you would like to know.
Quick answers
- Shipping: Standard shipping is free on every order to U.S. addresses, with no minimum order.
- Returns & refunds: Returns are free within 30 days of delivery for items that are unopened, with the manufacturer and tamper-evident seals intact, in their original packaging.
- Track your order: where your package is and what each status means.
- FAQ: answers to common questions.
We can't give personal medical advice. For questions about whether a supplement is right for you, please ask your doctor or pharmacist.